One command center. An agent that does the night shift.

What Arva reads across systems

DigiNest connects to every major building management protocol BACnet, Modbus, KNX, LON, MQTT, and REST APIs giving Arva a live view across HVAC, electrical, plumbing, fire safety, and access control in one model. Most BMS platforms generate hundreds of alarms per day. Without intelligence, every one looks equally urgent. Arva reads each alarm in context: it knows whether a high-temperature fault is in an occupied space, whether the affected asset has a prior fault history, and whether the pattern matches a known false positive. Most alarms are classified and dismissed at the model level, without generating a work order at all.

Work orders that arrive ready to act on

When a genuine issue requires human attention, Arva does not just send a notification. It drafts the work order with the asset ID, floor location, likely fault cause, and a recommended action then routes it to the right person based on skill profile and shift schedule. Technicians arrive knowing what the problem is, where it is, and what to bring. Rework rates fall because the diagnosis is attached, not something to re-discover on-site.

Portfolio-wide operations visibility

For organizations running multiple buildings, DigiNest's operations console aggregates the live status of every site. Managers see which buildings have active work orders, which alarms are being handled, and which sites are running cleanly in one place. Drill-down from portfolio to building to specific asset takes two clicks. The model scales without requiring additional dedicated operations headcount at each site, so growth in the estate does not mean proportional growth in operations staff.

The trust model for autonomous action

Not every operational response needs a human in the loop. Arva handles low-risk interventions resetting an HVAC fault, adjusting a setpoint that has drifted outside bounds automatically, logging every action with a timestamp and rationale. Higher-impact interventions, such as shutting down a system or escalating to an emergency call-out, surface as recommendations requiring your approval. You define the boundary between automatic and approval-required in Arva's governance settings. Arva acts within limits you set. Low-risk optimizations happen automatically. High-impact changes come to you with a recommendation your approval, one tap.